Resolving SIGERROR on SafePal: Can’t Withdraw My Funds

SIGERROR Issue on SafePal

Are you experiencing difficulties withdrawing your USDT funds from your SafePal software wallet, resulting in a frustrating SIGERROR message? You’re not alone! This issue commonly arises when recovering a wallet on a new device. In this article, we’ll delve into the causes and provide a step-by-step guide to help you overcome this obstacle and access your funds.

Also Read: How to Transfer USDT from SafePal to Coinbase

Causes of SIGERROR on SafePal

The SIGERROR message typically occurs due to:

  • Incorrect wallet recovery process
  • Incompatible device or software
  • Outdated wallet version
  • Corrupted wallet data

Troubleshooting Steps to Resolve SIGERROR on SafePal

To resolve the SIGERROR issue and withdraw your funds, follow these steps:

  1. Update your SafePal software wallet: Ensure you’re using the latest version to avoid compatibility issues.
  2. Double-check your wallet recovery process: Verify that you’ve correctly recovered your wallet on the new device, using the appropriate mnemonic seed or private key.
  3. Clear wallet data and restart: Clear your wallet data and restart the app to eliminate any corruption or glitches.
  4. Contact SafePal Support: If the above steps don’t work, reach out to SafePal’s customer support for personalized assistance.

Additional Tips and Precautions

  • Regularly back up your wallet: Prevent data loss by regularly backing up your wallet to a secure location.
  • Use a compatible device: Ensure your device meets the minimum requirements for the SafePal software wallet.
  • Keep your wallet software up-to-date: Regularly update your wallet to ensure you have the latest security patches and features.

Frequently Asked Questions (FAQs)

Q: What is a SIGERROR message?
A: A SIGERROR message is an error code indicating a signature verification failure, typically occurring during wallet recovery or transaction processing.

Q: How do I update my SafePal software wallet?
A: Go to the App Store (for iOS devices) or Google Play Store (for Android devices), search for SafePal, and install the latest version.

Q: What if I’ve forgotten my mnemonic seed or private key?
A: If you’ve lost your recovery information, you may need to create a new wallet. However, this will not recover your lost funds. Always keep your recovery information secure and backed up.

Q: How long does it take to resolve the SIGERROR issue?
A: Resolution time varies depending on the complexity of the issue. Following the troubleshooting steps may resolve the issue quickly, while more complex cases may require assistance from SafePal Support.


Don’t let the SIGERROR message hold you back from accessing your USDT funds. By following these troubleshooting steps, additional tips, and FAQs, you’ll be able to resolve the issue and successfully withdraw your funds from your SafePal software wallet. Remember to stay up-to-date with the latest wallet versions and follow proper wallet recovery procedures to avoid future issues.

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