How to Enable, Set Up, and Reset 2FA on Crypto.com: Solutions for Code Not Working & Forgot 2FA

Enable 2FA on Crypto.com

The more importantly is its security. And whenever we talk about security, the name of Crypto.com’s two-factor authentication (2FA) comes first.

If you are thinking – “Yaar, how do I enable 2FA on Crypto.com? Or why is my crypto.com 2FA code not working? Or what should I do if crypto.com forgot 2FA by mistake?” – then this blog is for you.

I also faced a lot of confusion in the beginning, that’s why today I am going to explain to you in simple language that:

  1. How to set up Crypto.com 2FA
  2. What to do if the code does not work
  3. And if you need to reset your crypto.com 2FA or have forgotten your 2FA, here’s how you can fix it

Let’s go step by step

Why is Crypto.com Two-Factor Authentication Necessary?

Look, everyone uses a password, but nowadays hackers use methods that can easily leak your password. Now imagine if someone hacks your Crypto.com account.?
All the money is at risk.

That is why Crypto.com has provided two-factor authentication (2FA).

Meaning simple – just a password will not be enough to log in or approve a transaction, an extra 6-digit code is required on your mobile.

This code keeps changing again and again, so it becomes difficult for a hacker to steal it.

How to Do Crypto.com 2FA Setup (Enable 2FA on Crypto.com)?

Let’s now talk about the real work – i.e., crypto.com 2FA setup.

Step-by-Step Process:

  1. Open the Crypto.com App – First of all login to your app.
  2. Go to Settings – There you will find the Security option.
  3. Click on Two-Factor Authentication (2FA).
  4. The app will tell you to download an Authenticator App (like Google Authenticator or Authy).
  5. Now crypto.com will show you a QR code.
  6. Scan that QR code with your Authenticator App.
  7. Your Authenticator App will show you the name of Crypto.com and a 6-digit code.
  8. Enter that code back into crypto.com and confirm.

That’s it – Now your 2FA is enabled.

Read Also : Why Your Crypto.com Verification Failed (And How to Pass It)

Common Issue: Crypto.com 2FA Code Not Working

Now many people face the problem that the crypto.com 2FA code is not working.

Meaning you entered the code correctly, but the error is still coming.

Why does this happen?

  1. The time of your mobile is not set correctly. (The Authenticator App runs on time; if the phone’s time is wrong, then the code will also appear wrong)
  2. You entered the code of the wrong account. (Many people add multiple accounts, and confusion occurs)
  3. The app is not updated.

Solution:

  1. First of all set your mobile date & time to automatic.
  2. Update the Authenticator App.
  3. While entering the code, enter it quickly, because the code changes every 30 seconds.

Problem: Crypto.com Forgot 2FA (Code Access Lost)

Now suppose you accidentally lost your phone, or the Authenticator App got uninstalled, and you don’t remember where the crypto.com 2FA code is.

This is the situation of crypto.com forgot 2FA.

Don’t worry in this case. Crypto.com has a solution.

What to do?

  1. Open the app and log in.
  2. When it asks you for the 2FA code and you don’t have it, there will be an option “Can’t access 2FA?” Click on it.
  3. You will have to do identity verification – like uploading a selfie, giving ID proof.
  4. This process can take 1–3 days.
  5. After verification, your old 2FA will be removed and you will be able to setup a new one.

How to Do Crypto.com 2FA Reset

Sometimes you want to change 2FA yourself, because you are changing the old phone or want to tighten the security.

This is called crypto.com 2FA reset.

Steps:

  1. Log in to the crypto.com app.
  2. Go to Settings → Security → Two-Factor Authentication.
  3. There you will find the option Reset 2FA.
  4. The app will ask you for verification again – like entering a password or confirming the ID.
  5. Now you will get a new QR code.
  6. Scan that QR code in your new Authenticator App.

That’s it, now the new 2FA setup is done.


Extra Tips for a Smooth 2FA Experience

  1. Always save the backup code of the Authenticator App somewhere.
  2. If you are buying a new phone, then take a backup before transferring.
  3. Never share QR code or backup code with anyone.
  4. Keep time synchronization ON.

Quick Recap

  1. Enable 2FA on crypto.com → Go to Settings and connect the Authenticator App.
  2. Crypto.com 2FA setup is easy, just scan the QR code and enter the code.
  3. If the crypto.com 2FA code is not working, then check the time on your phone and update the app.
  4. If Crypto.com forgot 2FA, then you will get a new 2FA through identity verification.
  5. If you want to reset Crypto.com 2FA, then reset it from settings and set up a new one.

Last Thing

Look, investing money in crypto is easy, but keeping it safe is the biggest task.

And this is what Crypto.com’s two-factor authentication does.

So, whether you are a new or old user, I would say that you should never be on crypto.com without 2FA.

And if the code does not work or a reset is required, then follow the steps mentioned above.

FAQs – Crypto.com Two-Factor Authentication (2FA)

Q1. What is Crypto.com 2FA and why is it important?

Crypto.com 2FA (Two-Factor Authentication) adds an extra layer of security. Apart from your password, you need a 6-digit code from an authenticator app to log in or approve transactions, making it difficult for hackers to access your account.

Q2. How do I enable 2FA on Crypto.com?

Open the Crypto.com app → Settings → Security → Two-Factor Authentication → Scan the QR code with Google Authenticator or Authy → Enter the 6-digit code → Confirm. Your 2FA is now active.

Q3. My Crypto.com 2FA code is not working. What should I do?

Check if your phone’s time is set correctly (set to automatic). Ensure you are entering the code for the correct account, update your authenticator app, and enter the code quickly as it refreshes every 30 seconds.

Q4. I forgot my Crypto.com 2FA or lost access to my code. What should I do?

On the login screen, click “Can’t access 2FA?” → Complete identity verification (selfie + ID proof) → Wait 1–3 days → Your old 2FA is removed → Setup a new 2FA.

Q5. How can I reset my Crypto.com 2FA?

Go to Settings → Security → Two-Factor Authentication → Reset 2FA → Verify identity (password or ID confirmation) → Scan the new QR code with your authenticator app → New 2FA is active.



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